Volume:May, 2018

Public Service Delivery System/Citizen Charter under “Sevottam”


A training programme on Public Service Delivery System/Citizen Charter under “Sevottam”  was organized from 07.05.2018 to 09.05.2018 for 3 days. The course was attended by 15 participants comprising  Principals, Medical Superintendents, Office Superintendents and Ministerial staff. The course contents included the topics viz. Citizen Friendly Administration, Grievance Redressal system and its effective implementation, Sevottam compliant Citizen Charter and re-engineering for better service delivery. The course was sponsored by DARPG.


Contributor:
Rajinder Kapoor
Core Faculty(Dev.)
rskapoor67@gmail.com

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Himachal Pradesh Institude of Public Administration,Fairlawn,Shimla-171012

URL:http://hipashimla.nic.in E-Mail:hipa-hp@nic.in Ph:+91-177-2734-777 Fax:+91-177-2734-679