A three days training course on Excellence in Public Service Delivery System under “Sevottam” programme  was organised in the Institute w.e.f. 05.08.2019 to 07.08.2019.  This training course was attended by  12 participants who were Section Officers, Fisheries Officers, Asstt. Sub Inspectors, SMS of Agriculture, Principals, Supdts. & JOA(IT) etc.  from different departments of the government.

The course comprised three schedules viz  preparation of Sevottam compliant citizen charter, Grievance Redressal Mechanism and Capability building of the organisation under Sevottam framework to achieve excellence in public service delivery system in the departments/organizations of the govt. The majority of the participants rated the course and performance of the Faculties as Excellent & Very Good.  The Resource persons who interacted with the participants in this course  were Sh. H.K. Sharma, Controller (F&A) Retd.,  Ms. Uvi Tyagi, OSD Directorate of Health, Sh. Manu Mahajan, Core Faculty (Programmer) besides Sh. K.R. Negi (Course Director)